FAQs

How do I place an order? Ordering is easy! You can place your order through our website, over the phone, or via email. Simply select your desired cookies, specify any customization options, and choose your preferred pick-up or delivery date and time.

  1. What is the lead time for orders? We recommend placing your order at least 24-48 hours in advance to ensure availability, especially for large or custom orders. However, we'll do our best to accommodate last-minute requests whenever possible.

  2. Do you offer delivery? Yes, we offer local delivery within a specified radius for your convenience. Delivery fees may apply depending on the distance and order size. Please check with us for availability and pricing.

  3. Do you ship your cookies? Currently, we focus on local pick-up and delivery options to ensure the best quality and freshness for our customers. However, we're exploring shipping options for the future, so stay tuned for updates!

  4. What safety measures do you have in place? We adhere to strict hygiene and sanitation practices in our kitchen to ensure the safety of our customers and staff. Additionally, we follow all local health regulations and guidelines to maintain a clean and safe baking environment.

  5. What makes your cookies unique? Our cookies are meticulously crafted from scratch using only the finest ingredients and recipes perfected over years of baking experience. Each bite is infused with homemade goodness and irresistible flavor.

  6. Do you offer custom cookie orders? Yes, we love bringing your cookie dreams to life! Whether it's a special occasion, dietary restriction, or flavor preference, we'll work with you to create personalized cookie creations that delight your taste buds.